Question 1

What exactly is Notara?

Accepted Answer

Notara is an AI ops agent that lives in Slack. Connect your tools — Stripe, Linear, GitHub, ChartMogul, and more — and it handles metrics, emails, task management, and reports autonomously. It remembers every conversation and gets smarter about your business over time.

Question 2

How is this different from ChatGPT or Zapier?

Accepted Answer

ChatGPT answers questions but can't take action in your tools. Zapier moves data but can't understand context. Notara does both — it connects to your real tools, pulls live data, sends emails, assigns tasks, and runs on a schedule. All inside Slack, with persistent memory across every conversation.

Question 3

How long does setup take?

Accepted Answer

Under 5 minutes. Install the Slack app, connect your first tool, send your first message. Most teams are up and running in a single session — no engineering support needed.

Question 4

Who is Notara built for?

Accepted Answer

Founders, ops leads, and small teams (2–50 people) who spend too much time in dashboards, spreadsheets, and Slack threads. If you're copy-pasting data between tools or manually compiling reports, Notara replaces that workflow.

Question 5

What tools does Notara connect to?

Accepted Answer

Hundreds of integrations including Slack, Stripe, Linear, GitHub, ChartMogul, Firecrawl, Perplexity, Email, and more. New integrations ship regularly based on what teams request. Don't see your tool? We'll add it.

Question 6

Can it do things automatically?

Accepted Answer

Yes. Schedule daily MRR reports, weekly standup summaries, trial nurture emails, or competitor monitoring. Notara runs them on autopilot. For anything sensitive, it asks for your approval first.

Question 7

What is persistent memory?

Accepted Answer

Notara remembers every conversation, decision, and data point across your workspace. Ask about last quarter's churn or a customer thread from two weeks ago — it already knows. No re-explaining context.

Question 8

Can Notara send emails on my behalf?

Accepted Answer

Yes. Notara drafts emails based on context — trial follow-ups, investor updates, customer outreach — and sends them after you approve. You can also set rules to auto-send for routine messages.

Question 9

Does Notara work outside of Slack?

Accepted Answer

Slack is the primary interface. Notara reads and writes to your connected tools (Stripe, Linear, GitHub, etc.) but all commands and approvals happen in Slack. A web dashboard is available for settings and analytics.

Question 10

Is my data safe?

Accepted Answer

Yes. All credentials are encrypted with AES-256-GCM and never stored in logs or Slack messages. Sensitive actions — sending emails, making payments, modifying data — require your explicit approval before execution. Your business data is never used to train AI models.

Question 11

What data does Notara store?

Accepted Answer

Conversation history, connected tool metadata, and scheduled task configurations. Raw API responses are processed in memory and not persisted. Credentials are encrypted at rest and never logged. You can delete your workspace data from the dashboard at any time — all data is purged within 30 days.

Question 12

What are credits and how much do things cost?

Accepted Answer

Each agent response uses 1 credit. Your plan includes a fixed monthly credit allowance. When credits run out, the agent pauses until the next billing cycle — you'll never be surprised by overage charges. Smart triage routes simple queries to a lightweight model, so most teams use fewer credits than expected. Need more? Upgrade your plan anytime.

Question 13

Can I cancel anytime?

Accepted Answer

Yes. No contracts, no commitments. Cancel from your dashboard in one click. Your data and integrations are preserved for 30 days in case you come back. Growth and Scale plans include priority support while active.

Question 14

Is there a free trial?

Accepted Answer

We offer a 14-day free trial on all plans — no credit card required. You get full access to every feature so you can evaluate Notara with your actual tools and workflows before committing.

Question 15

What happens if I run out of credits?

Accepted Answer

The agent pauses until your next billing cycle. Scheduled tasks are queued (not lost) and execute once credits refresh. You can upgrade mid-cycle to get more credits immediately — prorated to your billing date.

Question 16

Do you offer annual pricing?

Accepted Answer

Yes. Annual plans are available at a 20% discount. Contact support@notara.ai or reach out in Slack to switch. Annual plans include the same cancel-anytime guarantee — prorated refund for unused months.

Question 17

Which plan is right for my team?

Accepted Answer

Starter ($79/mo) is ideal for small teams getting started with 5 integrations and 500 credits. Growth ($149/mo) unlocks all integrations, 2,000 credits, and priority support — best for daily users. Scale ($449/mo) is for larger teams with complex workflows and unlimited scheduled tasks.

Question 18

How do I connect a new integration?

Accepted Answer

From the Notara dashboard, go to Integrations → Add New. Most integrations use OAuth — click Connect, authorize, and you're done. API key integrations take under a minute. No engineering support needed.

Question 19

Can I request a new integration?

Accepted Answer

Absolutely. Message us in Slack or email support@notara.ai with the tool name. We ship new integrations regularly based on team requests — most are available within 1–2 weeks.

Question 20

Do integrations count toward my plan limit?

Accepted Answer

Starter plans include 5 integrations. Growth and Scale plans include unlimited integrations. Connecting a tool doesn't use credits — only agent responses do.

Question 21

How do I install Notara?

Accepted Answer

Click 'Add to Slack' from our website, authorize the app in your workspace, and connect your first tool. The entire process takes under 5 minutes. Notara will introduce itself in your chosen channel.

Question 22

Do I need engineering support to set up?

Accepted Answer

No. Notara is designed for non-technical users. All integrations use OAuth or simple API keys. If you can install a Slack app, you can set up Notara.

Question 23

Can I use Notara in multiple Slack channels?

Accepted Answer

Yes. Invite Notara to any channel and it will respond to messages there. Each channel shares the same persistent memory, so context carries across conversations regardless of where they happen.

Frequently asked questions

General

Features & Capabilities

Data & Privacy

Pricing & Billing

Integrations

Getting Started

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